rk65 Terms & Conditions

General Introduction

rk65 (hereinafter referred to as the "Platform", "we", or "rk65") operates an online gaming service for users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between you ("User" or "Member") and rk65.

By visiting our website, creating an account, or using any of our services, you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

Account Registration and Eligibility

2.1 Age Requirement and Eligibility Conditions

To open an account and use the services at rk65, you must meet the following conditions:

• You must be at least 21 years of age.
• You must register using your own identity — registration under another person's identity or a fictitious identity is strictly prohibited.
• Only one account per person is permitted. Opening multiple accounts will be considered a violation of the Terms.
• All information provided at the time of registration must be accurate, complete, and up to date.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing account information with third parties or allowing others to use your account is prohibited. Report any unauthorised access to our support team immediately.

2.3 Verification Process

rk65 may request documents for identity verification at any time. Withdrawals may be placed on hold until verification is complete. rk65 reserves the right to temporarily suspend an account if the required documents are not provided.

Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

The approved payment methods for deposits at rk65 are: bKash, Nagad, Rocket, Upay. No other methods are currently accepted.

Every transaction is processed through secure SSL encryption. Depositing via third parties or using a payment account registered in someone else's name is strictly prohibited — use only a method registered in your own name.

3.2 Withdrawal Policy

The following conditions must be met to complete a withdrawal:

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• The withdrawal process may be delayed if identity verification has not been completed.
• Applicable wagering requirements on bonus funds must be met before withdrawal.

3.3 Transaction Cancellation

rk65 reserves the right to cancel or suspend any transaction in cases of technical issues, suspected fraud, or violation of the Terms. In such situations, we will make every effort to inform the member of the relevant reason.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000
• Deposit ৳42,000 → maximum bonus ৳20,000 → total balance ৳62,000

4.2 Wagering Requirements

Before withdrawing winnings from a bonus, you must place bets totalling 10 times (10x) the bonus amount. Example: if you receive a ৳1,000 bonus, you must wager a total of ৳10,000 before withdrawing. Wagering is calculated on the bonus amount only — not on the deposited funds.

4.3 General Bonus Terms

• A member may receive a welcome bonus only once.
• Bonuses are for personal use only — transfer or sale is prohibited.
• If bonus misuse is suspected, rk65 reserves the right to cancel the bonus and suspend the associated account.
• rk65 reserves the right to modify or cancel the terms of any promotional offer at any time.

Prohibited Activities

The following activities are strictly prohibited on the rk65 platform and will be considered serious violations of the Terms:

• Creating or operating multiple accounts.
• Registering using a false or another person's identity.
• Manipulating or misusing the bonus system.
• Attempting to hack, crack, or gain any other form of unauthorised access to the platform's software.
• Playing games using automated software, bots, or scripts.
• Using the platform for money laundering purposes.
• Engaging in fraudulent conduct towards other members.

VIP Program and Loyalty Rewards

rk65's VIP program has five tiers, each offering different benefits and weekly cashback:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.3% weekly cashback.
• Gold: up to 0.5% weekly cashback.
• Platinum: up to 0.6% weekly cashback.
• Diamond: up to 0.8% weekly cashback.

Members can advance to higher tiers through regular gaming activity. rk65 may periodically update the terms for each tier.

Responsible Gaming

rk65 places the highest priority on responsible gaming. Gaming should be a form of entertainment, not a solution to financial problems. We encourage our members to follow these guidelines:

• Never bet beyond your means.
• Set a fixed budget for yourself before placing bets.
• Do not chase losses driven by emotion.
• Do not let gaming become an addiction.

If you feel your gaming habits are getting out of control, contact us or visit our Responsible Gaming page.

Intellectual Property and Content

All content on the rk65 website — logos, designs, text, graphics, software, and related materials — is the intellectual property of rk65. No part of this content may be reproduced, distributed, modified, or used for commercial purposes without prior written permission from rk65.

Content from third-party game providers — such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi — is protected by their respective intellectual property rights.

Limitation of Liability

rk65 provides its services on an "as is" basis. rk65 accepts no liability in the following cases:

• Losses caused by internet disconnection or third-party service failure.
• Temporary service disruption due to technical issues.
• Losses resulting from a member's own negligence or violation of the Terms.
• Financial losses arising from gaming activity.

However, rk65 remains committed to ensuring fair play and transparency at all times.

Account Closure and Suspension

10.1 Member's Rights

Any member may voluntarily close their account at any time. To do so, contact our support team directly. Please withdraw any remaining balance before submitting a request to close your account.

10.2 rk65's Rights

rk65 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of the Terms.
• Providing false information.
• Fraudulent activity.
• Bonus misuse or operating multiple accounts.
• In accordance with directives from relevant authorities.

Privacy and Data Protection

We take the protection of your personal information very seriously. To learn more about how your information is collected, stored, and used, please read our Privacy Policy page.

rk65 never sells your personal information to third parties. Information may be shared in limited cases necessary for operating the service (such as payment processing), but only under strict confidentiality agreements.

Changes to the Terms

rk65 reserves the right to partially or fully amend these Terms at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be taken to mean that you agree to the updated Terms. It is therefore recommended that you check this page regularly.

Contact and Support

If you have any questions or complaints about these Terms, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English.
• Email: [email protected]