rk65's Privacy Policy

1 Information We Collect

While using the rk65 platform, we may collect various types of information. This information can be divided into two main categories:

a) Information You Provide Directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Identity verification documents (where applicable)
• Payment-related information (bKash, Nagad, Rocket, Upay)
• Information provided when contacting the support team

b) Automatically Collected Information:

• IP address and device type
• Browser type and version
• Platform activity logs (login time, game history, transaction records)
• Information obtained from cookies and similar tracking technologies

2 Purpose of Using Your Information

Your information is used only for specific and legitimate purposes. rk65 uses your information for the following reasons:

• To create, manage, and secure your account
• To process transactions and maintain financial transaction records
• To ensure age verification (the platform is for users aged 21+ only)
• To prevent fraud, money laundering, and illegal activity
• To provide customer support and resolve issues
• To improve the platform and introduce new services
• To support the implementation of responsible gaming policies
• To meet applicable legal and regulatory obligations

3 Data Storage & Security

rk65 uses industry-standard security measures to protect your information. Our security framework includes the following:

• SSL Encryption: Your data is protected by 256-bit SSL/TLS encryption during transmission.
• Secure Servers: All information is stored on secured servers and protected against unauthorized access.
• Access Control: Only authorized personnel can access your information, and they are bound by strict confidentiality obligations.
• Regular Security Reviews: Our systems are regularly tested to identify potential vulnerabilities.

The data retention period depends on the type of information and legal requirements. In general, information may be retained for a specified period even after account closure to meet legal obligations.

4 Sharing Information with Third Parties

rk65 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Providers: The necessary amount of information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
• Game Providers: Limited information may be shared with authorized technology partners to deliver gaming services.
• Legal Authorities: Information may be provided to relevant authorities in the case of a court order or legal obligation.
• Fraud Prevention: Limited information may be shared with security partners to prevent fraudulent activity.

5 Cookie Policy

rk65 uses cookies and similar technologies to keep the website running smoothly. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help us analyze platform usage to improve our services.

You can manage cookies through your browser settings. Keep in mind that disabling some cookies may affect the platform's functionality.

6 Your Rights

rk65 believes you should have full control over your personal information. You have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can restrict the processing of your information.
• Right to Portability: In certain circumstances, you can receive your information in a structured, machine-readable format.
• Right to Object: You can object to certain processing of your information.

To exercise these rights, email us at [email protected]. We will respond to your request as soon as possible.

7 Protection of Minors' Information

rk65 is fully committed to ensuring that only individuals aged 21 or above use this platform. We do not collect any personal information from minors.

If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. Parents or guardians who wish to raise a concern about this may contact us.

8 Data Transfers

rk65 operates a global service. As a result, your information may sometimes be processed or stored on servers located outside Bangladesh. Wherever your information is transferred, we ensure that appropriate protective measures are maintained.

For international data transfers, we ensure specific contractual safeguards and the receiving party is obligated to maintain standards equivalent to this privacy policy.

9 Protection of Payment Information

Financial transaction information is particularly sensitive. To protect your payment information at rk65, we take the following steps:

• All transactions via bKash, Nagad, Rocket, and Upay are processed through encrypted channels.
• Full payment account numbers are never stored on our servers.
• Transaction records are retained only for dispute resolution and legal obligations.
• The minimum deposit is ৳200 and the minimum withdrawal is ৳800 — all transactions are completed through a secure process.

10 Policy Changes & Updates

rk65 reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• By updating the "Last Updated" date on this page
• By sending a notification to your registered email (where applicable)
• By displaying a notification when you access the platform

Continuing to use the platform after changes are made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

11 Responsible Gaming & Data Protection

Responsible gaming is a core part of our values at rk65. It is closely connected to data protection:

• Information about your gaming activity is used for your protection, not for sale to third parties.
• If you request self-exclusion, the relevant information is used only to keep that restriction in place.
• Our support team is available 24/7 — contact us at [email protected] for assistance in Bengali or English.

To learn more about responsible gaming, visit our Responsible Gaming page.